Terms of Service

Last update: 21/11/2023

1. INTRODUCTION.

1.1. These Terms (“Terms”) constitute a legally binding agreement between the Client (“you”, “your” or the “User”) and ELITIQ (the “Company”) in its capacity as owner and operator of https://elitiq.com/. Please read this carefully before using this website.

1.2. By accessing and using the Company`s services, you agree with the provisions of this Terms. If you do not agree to abide by the above and be bound by the Terms, please cease using our services (e.g., visit our website, create a user profile etc.).

1.3. The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern your use of the website and services, superseding any prior versions of the Terms of Service.

2. DEFINITIONS.

The following terms shall have the following meaning:

2.1. “Company” or “we” or “us” – ELITIQ, a company duly incorporated under the laws of the United Arab Emirates with registration number 1109691, having its registered address at AL BUDOOR BLDG, Naif, plot number 386-0, Dubai, United Arab Emirates.

2.2. “Website” – website, available at https://elitiq.com/ with all of its subdomains;

2.3. “Terms” – this exact document, including all attachments and schedules hereto;

2.4. “Services” – any services available on the Website, provided by the Company;

2.5. “User” or “you” – any person who uses the Website and/or the Services. The User shall be considered in particular but without limitation: (a) person who registers User’s Account on the Website; (b) person who uses any other Services on the Website or simply who is browsing the Website;

2.6. “Account” – a personalized part of the Website, assigned to each registered User, where User’s data is stored.

2.7. “Product” – the products offered via by the Company via the Website;

3. SERVICES.

3.1. Immigration Services:

The Company specializes in providing comprehensive document services tailored to the specific requirements of clients’ immigration goals. Our services encompass all necessary documents for the country to which the client wishes to immigrate or apply for a visa, including investment visas in accordance with the laws of the chosen country. We also facilitate the acquisition of work permits, study permits, and investment-related documentation.

It should be emphasized that the company provides form-filled document services to each country according to the policies of each country. This ensures accurate and efficient completion and submission of various application forms, such as the DS-160 Form for U.S. Visa, DS-260 Form for immigrant visa applicants, I-485 Form for adjusting status to a U.S. permanent resident, and other immigration-related forms like I-130, I-765, I-131, and more.

3.2.Legal Services:

Comprehensive assistance with various immigration-related forms (more details are provided above), and more.

3.3. Real Estate Services:

Leveraging our knowledge and expertise to support clients in real estate documentation processes.

4. USER`S RESPONSIBILITIES.

4.1. The User is not allowed to use the Services directly or indirectly for any commercial purposes, unless explicitly permitted by the Company.

4.2. You shall not use our website, products and/or services to conduct any fraudulent, immoral or illegal activities or such activities that may infringe the intellectual property rights of third parties. Any intellectual property belonging to the Company or any vendor brands listed on the website, including, without limitation, trademarks or trade names, whether registered or not, shall not be used, modified, replicated, resold by the User without the prior written consent of the Company.

4.3. You acknowledge that your use of the Services and/or Products is at your sole risk. The Services and Products are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory, including but not limited to implied warranties of merchantability and fitness of particular purpose.

4.4. You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, or damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Services and/or Products.

4.5. The Services and/or the Products may provide, or third parties may provide, links to other websites or resources. As we have no control over such sites and resources, you acknowledge and accept that the Company is not responsible for the availability of such external sites or resources and do not endorse and are not responsible or liable for any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other content advertising, products or other materials on or available from such sites or resources. As such, you also acknowledge and accept that the Company does not and is not obligated to examine, evaluate or screen any of these external resources and does not warrant or endorse any of the information, content, offers or claims of these third parties. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such website or resource.

4.6. Verbal or written abuse of any kind (including but not limited to threats of abuse or retribution and defamatory statements) of any customer, employee, member, or officer of the Company is not and will not be tolerated.

4.7. You acknowledge and agree that the Company may at its absolute discretion refuse or permit you to use the Services without giving any reason or notice thereof.

4.8. You irrevocably and unconditionally allow and permit the Company to send you notifications, updates, invitations, newsletters and events offered or provided by us.

5. CONFIDENTIALITY AND PRIVACY:

5.1. The Company maintains the confidentiality of user information and documents. However, users are responsible for the security of their own credentials.

5.2. We will not disclose any personal information to third parties unless we have your explicit permission or we are legally required to do so. At the same time, we cannot be held responsible for any fraud activities targeting your account. We strongly recommend not to divulge your password to anyone and sign out of your account when you stop using the website for higher safety. For more information, please refer to our Privacy Policy.

6. PAYMENT TERMS:

Users agree to the specified payment terms for the services, rendered by the Company. Failure to meet payment obligations may result in a delay in the provision of the Services.

7. LIABILITY:

7.1. In no event shall we or our partners, vendors, affiliates, subsidiaries, etc., be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our website, our services, our products or this Terms (however arising including negligence). You agree to indemnify and hold us and (as applicable) our officers, directors, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Terms or the documents it incorporates by reference or your violation of any law or the rights of a third party or your use of the Services and the Website.

7.2. The Company assumes no liability for instances where the visa and/or approval is not granted to the User. The service provided by the Company involves the preparation and submission of necessary documents. It is important to note that the Company does not maintain direct or indirect affiliations with the governments to which applications are submitted, whether for immigration or tourism purposes. The responsibility for obtaining visas and approvals ultimately rests with the applicant, and the Company’s role is limited to document processing and submission.

8. TERMINATION.

8.1. Account deletion involves ending the provision of Services from us to you. This entails the removal of your Account from the Website, resulting in the User losing access to it.

8.2. Suspending an Account signifies a temporary block on the User’s access to all features of the Account. During this period, the User cannot utilize any of the Services or place any orders.

8.3. The User holds the authority to delete their Account at any point. To initiate Account deletion, the User should reach out to us through the available support systems or contact forms on the Website. The Account will be removed within 7 days from the receipt of the request.

8.4. We have the option to temporarily suspend a User’s Account for substantial reasons, such as if there is a reasonable suspicion of a breach of the Terms` provisions or infringement of third-party rights. The suspension, based on the above grounds, will extend no less than 24 hours and no more than 60 days, with the possibility of extending this suspension further in valid circumstances. The duration of the Account suspension is at our discretion.

8.5. We also have the authority to indefinitely suspend a User’s Account if: a) there is a suspicion of the User utilizing the Website or Services for illegal purposes, including actions like embezzlement, abuse, fraud, and money laundering; b) we have a reasonable belief that unauthorized individuals have gained access to the Account; c) we suspect that a stolen credit card was used by the User to pay for a purchased Product; d) any other reason provided for in the Terms hereto.

8.6. We reserve the right to instantly delete the User’s Account in the case of a significant violation of the Terms` provisions.

8.7. Notifications regarding termination (Account deletion or suspension by us) will be communicated to the User through email.

8.8. We maintain the prerogative to decline the registration of a new Account or to provide Services to a User if their previous Account has been suspended or deleted by us due to reasons outlined in this section of the Terms.

9. ALTERATIONS.

9.1. We reserve the right to modify, delete and amend this Terms at any time whenever deemed necessary. The changes will be effective after posting on the website. We shall not personally warn the users about these alterations that means you will be expected to review our website for updates regularly. You agree that continued use of our services shall constitute your acceptance of this Terms (as modified and varied from time to time).

9.2. Any changes will not impact transactions that were completed before the new Terms came into effect.

9.3. By continuing to use our Website after the updated Terms comes into effect, it will be assumed that you agree to the modifications. If you disagree with the changes, you shall discontinue accessing the Website and using our Services.

10. GOVERNING LAW.

This Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. The courts of the United Arab Emirates have exclusive jurisdiction to settle any dispute arising out of or in connection with this Terms.

11. CONTACT DETAILS.

You may contact us through one of the following channels:
– via e-mail: [email protected]